Refund policy

Got it! Here's a full refund policy draft for SNAPGEAR based on what you described:

---

Return & Refund Policy

At SNAPGEAR, we want you to be happy with your purchase. However, refunds are only available under the following conditions:

Eligibility for a Refund Refunds are only granted if the product is broken, defective, or damaged upon arrival. Change-of-mind returns are not accepted.

How to Request a Refund To request a refund, you must contact us and provide:

• A detailed explanation of the issue
• Photo or video evidence of the damage or defect

Requests without sufficient detail or evidence will not be processed.

Timeline Refund requests must be submitted within 30 days of receiving your order.

Process Once your request is reviewed and approved, we will issue a refund to your original payment method within 10 business days.